Terms of Service for Chimeroth

The following are the terms and conditions (called “these Terms”) that apply to all sales of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us via our Contact Form.

These Terms of Service govern your use of Chimeroth’s website and services. For the terms covering the sale of goods through Chimeroth’s website please see Terms of Sale. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before placing your order.

Age Restriction

You must be at least 18 years old to access and purchase products from our website. By agreeing to these terms, you confirm that you are of legal age to do so. If you are accessing our website on behalf of a minor, you are responsible for ensuring that the minor’s access to adult-oriented content is restricted.

Product Information and Discretion

We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee that all product descriptions, images, and prices are error-free. Due to the nature of our products, we prioritize your privacy and take measures to ensure discreet packaging and billing.

Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information.
Payment must be made in full at the time of purchase unless otherwise specified.
We accept various payment methods, and all transactions are processed securely. We do not store your payment information.
 

Shipping and Delivery

We strive to process and ship orders promptly. However, delivery times may vary depending on your location and product availability.
Shipping costs and delivery options will be clearly indicated during the checkout process.
The risk of loss or damage to products passes to you upon delivery.

Returns and Refunds

Due to the nature of the products we sell, we only accept returns on items that are defective, which of course we will be happy to replace. We reserve the right to refuse out-of-warranty returns of toys, but we will be as flexible as we can. Contact us if you find yourself in this situation and we’ll do our best to help you out.
 
Please remember that you have a duty of care with any goods that are in your possession which you intend to return. We, therefore, recommend that you ensure all returns are made with the original packaging to ensure that the product is not damaged. Failure of this may result in an excess charge being made to cover the repackaging costs and any loss in value of the item.
 
Should you choose to return an item to us we recommend that you send it via a Recorded delivery method to ensure its safe return. Please include an explanation for the return of the items in the package to limit any delay, along with the email address you ordered from us with.

If the requirements for a return or refund are satisfied, we will start the refund process for you. Please be patient as refunds take between 2 and 14 business days to return to your account. Please don’t be concerned if you have any questions during the procedure, just get in touch with us and we’ll help you out.
 

Prohibited Use

You agree not to use our website and services for any unlawful, inappropriate, or prohibited activities.
You will not engage in any activity that may cause harm, damage, or interfere with the proper functioning of our website or services.
 

Intellectual Property

All content and materials on our website, including images, text, logos, and trademarks, are protected by intellectual property rights and are owned or licensed by us.
You may not reproduce, modify, distribute, or use any of our copyrighted material without our prior written consent.
 

Privacy and Data Protection 

We respect your privacy and handle your personal information in accordance with our Privacy Policy.
By using our website and services, you acknowledge and agree to the collection, use, and disclosure of your information as described in our Privacy Policy.
 

Disclaimer of Liability

Our website and products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of the content or products.
We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or products.
 

Modification and Termination

We reserve the right to modify, suspend, or terminate our website and services at any time without prior notice.
We may also update these Terms of Service from time to time. By continuing to use our website, you agree to be bound by the revised
 

Definitions

“You” and “Your” means the person, firm or company who enters into a contract with us.
“Us”, “Our” and “We” means Chimeroth toy store.

Contact Information

Questions about the Terms of Service should be sent to us at info@chimeroth.com