Terms of Sale for Chimeroth

The following are the terms and conditions (called “these Terms”) for the sale of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. This is to avoid any misunderstandings as to what we and you are expected to do. By placing an order, you agree to be bound by these terms. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us via our Contact Form.
 
These Terms of Sale refer to the sale of goods through Chimeroth’s website. For the terms covering the use of Chimeroth’s website please see Terms of Service. Please read through the Terms carefully before placing your order. 
 

Product Availability and Description

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we cannot guarantee that all information is error-free or that all products will be available at all times. 
In the event that a product becomes unavailable after you have placed an order, we will notify you and offer alternatives or a refund.

Ordering and Payment 

By placing an order, you confirm that all information provided is accurate and complete.
You agree to pay the full amount for the products, including any applicable taxes and shipping fees.
We accept various payment methods, and all transactions are processed securely. We do not store your payment information.

Shipping and Delivery

We strive to process and ship orders promptly. However, delivery times may vary depending on your location and product availability. We are not taking any additional charges for the shipping, which will be clearly indicated during the checkout process.

We will deliver to the address given to us by you at the time you place your order. We aim to dispatch all orders within 1 to 3 days. However as with all mail order companies, please allow a little longer for couriers such as UPS, FedEx and USPS to deliver your order. Therefore please allow up to 28 days for delivery. Our average delivery time is under 14 days for the US with International times subject to location.
 

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control. We also will not be under any liability to you for additional customs charges.

The risk of loss or damage to products passes to you upon delivery. We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

Returns and Refunds

Due to the nature of the products we sell, we only accept returns on items that are defective, which of course we will be happy to replace. We reserve the right to refuse out-of-warranty returns of toys, but we will be as flexible as we can. Contact us if you find yourself in this situation and we’ll do our best to help you out.
 
Please remember that you have a duty of care with any goods that are in your possession which you intend to return. We, therefore, recommend that you ensure all returns are made with the original packaging to ensure that the product is not damaged. Failure of this may result in an excess charge being made to cover the repackaging costs and any loss in value of the item.
 
Should you choose to return an item to us we recommend that you send it via a Recorded delivery method to ensure its safe return. Please include an explanation for the return of the items in the package to limit any delay, along with the email address you ordered from us with.

If the requirements for a return or refund are satisfied, we will start the refund process for you. Please be patient as refunds take between 2 and 14 business days to return to your account. Please don’t be concerned if you have any questions during the procedure, just get in touch with us and we’ll help you out.
 

Pricing and Taxes

All prices listed on our website are in the specified currency and are subject to change without prior notice.
You are responsible for paying any applicable taxes, duties, or customs fees associated with your order.

Product Use and Safety

Our products are intended for adult use only.
It is your responsibility to use the products safely and responsibly, following any instructions or warnings provided.
We are not liable for any injury, damage, or misuse resulting from the use of our products.

Prohibited Use

You agree not to use our products for any unlawful, inappropriate, or prohibited activities.
You will not use our products in a manner that may cause harm, injury, or discomfort to yourself or others.

Age Verification

By placing an order, you confirm that you are of legal age to purchase adult-oriented products in your jurisdiction.
We may request age verification information to ensure compliance with legal requirements.

Dispute Resolution

Any disputes arising from the purchase of our products shall be resolved through negotiation and, if necessary, through binding arbitration.

Modification and Termination

We reserve the right to modify or terminate these Terms of Sale, our website, or our services at any time without prior notice.
Any changes to these Terms of Sale will be effective immediately upon posting on our website.
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to these Terms of Sale.

Definitions

“You” and “Your” means the person, firm or company who enters into a contract with us.
“Us”, “Our” and “We” means Chimeroth toy store.

Contact Information

Questions about the Terms of Sale should be sent to us at info@chimeroth.com